Privacy policy

Introduction

At Your Niid, we deeply value the trust you place in us. We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or engage with us in any way. By accessing our site or providing your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect and store the following categories of personal information:

a. Contact Information

• Full name
  
  
• Email address
  
  
• Mobile number
  
  
• Shipping and billing addresses
  
  

b. Order Information

• Purchase history
  
  
• Payment method (processed via secure, PCI‑compliant third parties)
  
  
• Order preferences, items selected, quantities
  
  

c. Technical Data / Usage Data

• IP address
  
  
• Browser type, version
  
  
• Device type (mobile / desktop / tablet)
  
  
• Cookies, local storage, similar technologies
  
  
• Pages visited, timestamps, click paths, session duration
  
  

d. Marketing Preferences

• Whether you opted in to receive newsletters, offers, product updates
  
  
• Records of your consent / unsubscribes
  
  

We collect this data via:

• Placing orders
  
  
• Subscribing to newsletters or promotional emails
  
  
• Contacting customer support
  
  
• Browsing or interacting with our website (implicitly via analytics)
  
  

2. How We Use Your Information

Your Niid uses your data for the following purposes:

• To process orders, manage transactions, fulfill purchases
  
  
• To arrange and ensure delivery, provide shipping updates
  
  
• To enhance and personalize your shopping experience (e.g. product recommendations)
  
  
• To send order updates, account notifications, and customer support replies
  
  
• To perform website analytics, performance tracking, and conversion analysis
  
  
• To comply with legal or regulatory obligations
  
  
• To prevent fraud, unauthorized transactions, and ensure security
  
  

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data under limited circumstances:

• Fulfillment & Logistics Partners - for order packing and delivery
  
  
• Payment Processors - for secure payment handling
  
  
• Email / Marketing Platforms - for sending newsletters or promotional content (only if you opted in)
  
  
• Analytics / Reporting Tools - to improve site experience and performance
  
  

All third‑party partners we share data with are contractually bound to maintain confidentiality and data security.

In certain legal circumstances, we may be required to disclose information:

• In response to law enforcement orders, court orders, or legal proceedings
  
  
• To protect our rights, safety, or property, or those of others
  
  
• In the event of merger, acquisition, or sale of our business (we will provide notice where required)
  
  

4. Data Security & Retention

Security Measures
We implement appropriate technical and organizational safeguards to protect your data, including:

• SSL / TLS encryption
  
  
• Secure firewalls and access controls
  
  
• Role‑based access to data
  
  
• Regular monitoring, audits, threat detection
  
  

However, no system is entirely immune to risk. You can help by:

• Using strong, unique passwords for your account
  
  
• Changing passwords periodically
  
  
• Logging out on shared / public devices
  
  

Data Retention
We retain your personal data as long as necessary to:

• Fulfill the purpose for which it was collected
  
  
• Comply with legal, tax, or regulatory obligations
  
  
• Resolve disputes, enforce agreements
  
  

After that, we securely delete, anonymize, or aggregate the data so you can no longer be identified.

5. Your Rights & Choices

As a user, you have the right to:

• Access the personal data we hold about you
  
  
• Correct / update inaccurate or incomplete data
  
  
• Withdraw consent to marketing communications
  
  
• Request deletion of your data (subject to legal or transactional constraints)
  
  
• Refuse / disable cookies (please note: some website features may not function properly if cookies are disabled)
  
  

To exercise any of these rights, contact us at support@niidlifestyle.com or at +91 99161 07333 and include your identity verification details (e.g. email, order number).

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your login status, cart items, preferences
  
  
• Track visitor behavior (pages visited, session length)
  
  
• Show personalized content or offers
  
  

You can manage cookie preferences via a cookie banner or your browser settings. Opting out of certain cookies may limit site functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on our website (with a date of last revision). We encourage you to review it periodically. Continued use of our site after changes implies acceptance of the revised policy.

Contact / Controller
If you have questions or concerns, you can contact us at:
support@niidlifestyle.com

+91 99161 07333
Operating from Delhi, India